Are eCommerce fulfillment centers considered essential businesses during the COVID-19 emergency?

Fulex eCommerce Fulfillment is considered an essential business.  We are going to continue to serve our clients, their customers and their overall economy.

Our team is safeguarded by our new procedures to make sure everyone is safe.

What does it mean to be considered an “essential business”?

In response to the COVID-19 emergency, the U.S. Department of Homeland Security released a Guidance on the Essential Critical Infrastructure Workforce.  This document lists a wide range of operations and services that are considered essential businesses that are permitted to continue to operate during the national emergency. 

 

Fulex eCommerce Fulfillment services is considered an essential business as it falls under the category of “transportation and logistics”.  There is an increased need for the transportation of goods to the homes of consumers as the governor has released an executive order to stay at home.  The eCommerce industry allows consumers to receive their products without having to congregate in public spaces, where the virus can be easily contracted.  Businesses, similar to Fulex, that provide mailing and shipping services can help improve public help and encourage people to stay at home to slow the spread of the COVID-19 virus.

 

Is my ecommerce company considered an “essential business”?

Although your products may not be considered “essential,” you can still find ways to get them delivered to your clients.  If your products are at our warehouse, we can still ship them out! Contact us to learn more.

 

Is the executive order mandatory or is it just guidance?

 

The order is mandatory.  We are all required to comply by law and a misdemeanor crime will result if the order is not followed.  There isn’t an intent for anyone to get in trouble, but the government wants us to take this seriously.

 

It is critical for everyone to follow the Order to prevent the spread of COVID-19 and to protect themselves, their loved ones, friends, neighbors, and the community at large.

 

How will online retailers be affected by the COVID-19 emergency?

 

During the COVID-19 emergency, Fulex will continue its commitment to serve online retailers and their customers in making sure their products are delivered in a timely and safe manner.  We understand that the sale of these products are more than an online transaction. 

By continuing our operations, we are also enabling hundreds of small business owners and their employees to continue to earn their paychecks, pay their rent, and buy groceries for their families.

 

How will fulfillment centers continue to operate during the COVID-19 emergency?

 

If you’re worried about the coronavirus (COVID-19), please be reassured that we are following the health and safety guidance as prescribed by the Centers for Disease Control and Prevention (CDC), as well as the local public health department.

 

Here are the actions we are taking:

 

Keeping People Safe

• We train our employees on health and safety standards.
• We provide hand sanitizer, soap and water, and other disinfectants for use.
• We are maximizing the number of employees who can work from home.  
• We screen the health of our suppliers, employees, products, and customers.
• We actively encourage sick employees to stay home.

 

Securing a Healthy Environment

• We are deep cleaning and disinfecting our business including high-touch surfaces.
• We are opening windows or adjusting our heating/cooling to maximize ventilation.
• We are taking measures to avoid crowding and encouraging people to use online services.

 

Creating a Flexible Workplace

• We are assessing the risk of business travel.
• We are using videoconferencing for meetings and events where possible.
• We are accommodating employees who have become sick or have a sick family member.

 

If you have any questions or concerns, please feel free to contact us.